Privacy Policy
We are firmly committed to the confidentiality of the data provided by our users and visitors. Our privacy policy is set out below.
General Provisions
Users and visitors implicitly accept our privacy policy when they submit data or visit the website. This policy is subject to amendments and updates to ensure compliance with current legislation and to adapt to our services and products.
Data submitted via contact forms
This data will be used to process the relevant enquiry or request and will be stored until the user requests its deletion.
Data submitted via email
This data will be used to respond to your requests for information or to deal with your enquiries and will be stored until the data subject withdraws their consent and requests its deletion.
Newsletter subscription
The purpose is to send an information newsletter by email, and the data will be stored until the user requests to unsubscribe from the service. By registering, the user gives their implicit consent to our privacy policy and to the sending of the newsletter.
Data sent via WhatsApp or telephone calls
This data will be used to respond to your enquiries or deal with your requests, and will be stored until the data subject withdraws their consent.
Cookies Policy
Current regulations require us to provide information about the use of cookies on this website. Below, we set out our cookie policy in detail.
What are cookies?
Cookies are small text files that are stored on the user’s computer. Their purpose is to record the user’s browsing habits and preferences, such as their chosen language.
Cookies play an important role in the functioning of the internet, facilitating navigation and usability.
Types of cookies
- Technical cookies: These cookies facilitate the user’s navigation, keep their session open on the system, and allow access to certain areas or the completion of forms.
- Personalisation cookies: These cookies allow the user to personalise the website’s content according to their language, etc.
- Analytical cookies: These cookies anonymously analyse user behaviour to generate statistical data on usage and improve websites.
- Advertising cookies: These manage advertising space on the website.
- Advanced advertising cookies: These enable the management of advertising space on the website based on the user’s behaviour and browsing habits.
- Third-party cookies: These are cookies used to access third-party services; they primarily collect information for statistical purposes and to analyse website usage, such as Google Analytics.
- Session cookies: These remain in your browser’s cookie file until you leave the website.
- Persistent cookies: These are stored permanently on your computer until they are manually deleted. This allows our website to read them each time you visit.
Cookies used on the website
On our website, we use technical, personalisation and analytical cookies, both first-party and third-party, such as Google Analytics.
Cookie management
You have full control over the cookies managed in your browser and can block or delete them at any time. The procedure varies depending on the browser and can usually be found within its settings.
Use of data The data is confidential and will not be transferred to third parties except where required by law.
Use of stored data
The data is confidential and will not be disclosed to third parties except where required by law.
Security of your data
We take all necessary technical measures to ensure the security of the data provided.
Rights regarding your data
You may at any time request the rectification, restriction of processing or erasure of your stored data simply by sending an email to info@equilibriumterapias.es or by contacting us.
Data controller:
Saray Zazo Elexpur
carrer de Tapioles 41 – 08004 Barcelona
+34 617 62 20 15
info@equilibriumterapias.es